Your Clients Are Asking for SMS. Your Team Doesn't Know Where to Start.
White label Klaviyo SMS marketing for agencies. Trained SMS specialists at $25/hr. Compliance-safe, coordinated with email.
SMS is the channel your clients keep asking about. Open rates above 95%. Revenue per recipient that beats email. But SMS comes with compliance rules your team hasn't dealt with before, opt-in requirements that differ by country, and carrier filtering that can kill deliverability overnight. One wrong move and your client's number gets flagged.
SpecialistHQ gives you Klaviyo SMS specialists who've set up SMS programs across hundreds of ecommerce accounts. They handle the flows, the campaigns, the compliance setup, and the coordination with email. Your agency adds SMS as a service line without hiring a single person.
No long-term contract. Start with 20 hours. Walk away anytime.
- Agencies Only
- White-Label
- Klaviyo SMS Specialists
- US/EU Hours
- NDAs Standard
Where SMS Stalls Inside Your Agency
The Reality Right Now:
- Your client asked about SMS six months ago. You said "we're working on it." You're still working on it because nobody on your team knows TCPA compliance well enough to feel safe launching.
- You turned on Klaviyo SMS for one account. The opt-in flow is broken, consent language is missing, and you're not sure if the quiet hours are configured correctly. Nobody wants to touch it.
- Your email strategist is trying to learn SMS on the side. They're reading Klaviyo docs between campaign builds, and SMS keeps falling to the bottom of the list.
- A competitor agency just pitched your client on a combined email + SMS package. You don't have the SMS bench to match that offer.
- You know SMS drives revenue for ecommerce brands. You're leaving money on the table every month you don't offer it.
What Changes with an SMS Specialist:
- SMS goes live for your clients within days. Opt-in flows, compliance setup, welcome texts, and abandoned cart SMS all configured correctly from the start.
- Your agency offers SMS alongside email as a packaged service. Your client sees one team handling both channels. Your margin on the account goes up.
- Compliance is handled by someone who's set it up hundreds of times. Consent language, quiet hours, opt-out keywords, double opt-in. Done right the first time.
- SMS and email work together instead of stepping on each other. Coordinated flows, staggered sends, and smart channel selection based on subscriber preferences.
- You stop leaving SMS revenue on the table and start billing for it.
What Your Klaviyo SMS Specialists Handle
SMS Flow Setup
Welcome SMS, abandoned cart texts, shipping notifications, post-purchase follow-ups, and win-back messages. Built inside Klaviyo with proper time delays, conditional splits, and consent checks on every send.
Campaign SMS & MMS
Promotional texts, flash sale alerts, product launch announcements, and MMS campaigns with images and GIFs. Segmented by purchase behavior, engagement, and SMS preference. Scheduled around peak engagement windows.
Compliance & Opt-In Management
TCPA-compliant opt-in setup, double opt-in confirmation flows, consent language, quiet hours configuration, and opt-out keyword handling. Clean consent records your agency can audit anytime. Your legal team owns strategy; we execute the technical setup.
SMS/MMS Creative
Message copy that converts within the character limit. Product images sized for MMS. GIF creation for promotional sends. Every message tested for carrier compatibility before it goes to your review queue.
Segmentation for SMS
SMS-specific segments based on opt-in source, purchase history, engagement recency, and product interest. Smart suppression to avoid over-messaging. Need help with broader list growth and segmentation? Same team, same rate.
SMS + Email Coordination
Coordinated multi-channel flows where SMS and email reinforce each other. Conditional splits by channel preference. Staggered sends so subscribers don't get hit with both at the same time. One unified strategy, two channels working together.
How Your Klaviyo SMS Team Gets Assigned
Tell Us About Your SMS Needs
How many accounts need SMS? Are you launching SMS for the first time or fixing an existing setup? We use this to assign the right Klaviyo SMS specialist to your agency.
Lock In Compliance & Process
One call to align on compliance requirements, opt-in strategy, quiet hours, and how your PMs hand off SMS work. We learn your approval flow and brand voice guidelines for text messages.
Meet Your Fulfillment Manager
Your fulfillment manager plugs into your PM tool, chat, or email. Send an SMS brief and they assign your specialist, track progress, and deliver compliant, ready-to-approve messages.
Start with 20 Hours of SMS Work
Prepay one 20-hour block ($500). Use it to launch SMS on your highest-value account. If the setup doesn't meet your standard, walk away. No contract, no strings.
Why Agencies Trust Us with Klaviyo SMS
SMS Specialists, Not Email People Learning SMS
Our SMS specialists have configured Klaviyo SMS across hundreds of ecommerce accounts. They know the compliance rules, the carrier filtering patterns, and the opt-in flows that actually build a list. This is what they do every day.
Compliance Built In From Day One
Every SMS program we set up includes proper consent collection, quiet hours, opt-out handling, and disclosure language. Your agency doesn't have to figure out TCPA on the fly. We've done it hundreds of times.
SMS + Email Under One Roof
The same team handles your email campaigns, flows, and SMS. That means coordinated sends, shared segmentation logic, and no crossed wires between channels. One team, one rate, two revenue channels for your clients.
Zero Risk to Try
20 hours, no long-term contract. Your team gets a dedicated SMS specialist with built-in QA. If the setup doesn't meet your standard, you're out $500 and a few text messages. That's it.
No long-term contract. Start with 20 hours. Walk away anytime.
SMS Use Cases We Set Up Every Week
Whatever Klaviyo SMS your clients need, our specialists configure, test, and deliver it ready for your approval.
- Welcome SMS
- Abandoned Cart Texts
- Shipping Notifications
- Flash Sale Alerts
- Back-in-Stock Texts
- Post-Purchase Follow-Up
- Win-Back SMS
- VIP / Loyalty Texts
- Product Launch MMS
- Review Request SMS
- Birthday / Anniversary Texts
- Keyword Campaigns
What Changes When You Add SMS to Your Service Line
Your agency offers email + SMS as a combined package. Clients see more value. Your revenue per account goes up.
SMS drives incremental revenue your clients weren't capturing before. Abandoned cart recovery rates improve. Flash sales hit harder.
You stop saying "we're working on SMS" and start delivering it. Competitor agencies can't use SMS as a wedge to win your accounts.
Compliance is handled correctly from the start. No late-night anxiety about TCPA violations or carrier flags on your client's number.
No long-term contract. Start with 20 hours. Walk away anytime.
Klaviyo SMS Marketing Pricing
Same rate for SMS flows, campaign texts, MMS creative, and compliance setup. Need email flows or campaign management too? Same rate, same team. Scale up or down each week.
Hourly Rate (Overseas)
Monthly (approx. @170 hrs): $4,250
No long-term contract. Start with 20 hours. Walk away anytime.
Test drive: Prepay 20 hours ($500) and launch SMS on your highest-value account. No long-term contract locks you in.
After that: Weekly billing for hours worked. You get a review window before charges finalize. See our pricing page for the full breakdown.
Scale freely: Light week? Heavy week? Both fine. Zero per-week minimums once your first block is used.
Covers: Klaviyo SMS flows, campaign texts, MMS creative, compliance setup, opt-in management, segmentation, and SMS/email coordination.
Does not cover: Retention strategy ownership, legal/compliance advice, Klaviyo platform fees, or SMS message costs (billed by Klaviyo directly).
Your team: 2+ Klaviyo SMS specialists, a fulfillment manager, and a team leader. Only specialist work and QA time are billable.
Hourly Rate (USA)
Monthly (approx. @170 hrs): $13,600
No long-term contract. Start with 20 hours. Walk away anytime.
Test drive: Prepay 20 hours ($1,600) and launch SMS on your highest-value account. No long-term contract locks you in.
After that: Weekly billing for hours worked. You get a review window before charges finalize. See our pricing page for the full breakdown.
Scale freely: Light week? Heavy week? Both fine. Zero per-week minimums once your first block is used.
Covers: Klaviyo SMS flows, campaign texts, MMS creative, compliance setup, opt-in management, segmentation, and SMS/email coordination.
Does not cover: Retention strategy ownership, legal/compliance advice, Klaviyo platform fees, or SMS message costs (billed by Klaviyo directly).
Your team: 2+ Klaviyo SMS specialists, a fulfillment manager, and a team leader. Only specialist work and QA time are billable.
Klaviyo SMS Delivery Standards
SMS Flow Setup
Standard SMS flows (welcome, abandoned cart, shipping) configured and tested within 2-3 business days including compliance checks.
Campaign SMS Turnaround
Campaign texts and MMS messages built, compliance-checked, and ready for your review within 1 business day of receiving a brief.
Compliance QA
Every SMS and MMS goes through our compliance checklist: consent verification, quiet hours, opt-out keyword, disclosure language, and carrier filtering check. All reviewed before your team sees it.
Nothing Sends Without You
No text message goes to your client's subscribers without your agency's written approval. You review every message, request changes if needed, and give the final go-ahead.
Ready to Add SMS to Your Agency's Service Line?
If your clients are asking for SMS and your team doesn't have the bandwidth or expertise to deliver it, we should talk.
Tell Us About Your SMS Needs
How many accounts need SMS? Are you launching from scratch or fixing an existing setup? We'll assign your SMS team and get back to you within 1 business day.
No long-term contract. Start with 20 hours. Walk away anytime.
Questions?
Email us at [email protected] or check our SMS marketing FAQ below.
Klaviyo SMS Specialists Wanted
If you know Klaviyo SMS inside and out — flows, compliance, segmentation, carrier deliverability — we want to hear from you. Apply at Specialist.PH.
Klaviyo SMS Marketing Questions
Our specialists set up compliant opt-in flows, double opt-in confirmations, proper consent language, and opt-out handling inside Klaviyo. We configure quiet hours, include required disclosures in every message, and maintain clean consent records. Your agency's legal team owns the compliance strategy — we execute the technical setup correctly.
SMS typically sees higher open rates (95%+) and faster response times than email, but the list is smaller and the per-message cost is higher. The best results come from using SMS and email together — SMS for time-sensitive offers and reminders, email for longer content and nurture sequences. Our specialists coordinate both channels so they reinforce each other instead of competing.
Yes. Our specialists build coordinated SMS and email flows inside Klaviyo. A welcome flow might send an email immediately and an SMS 30 minutes later. An abandoned cart sequence might start with an SMS reminder and follow up with email. We set up conditional splits so subscribers only get the channel they've opted into. See our email flows page for details on the email side.
We build opt-in collection points across your client's site: popup forms with SMS checkbox, dedicated SMS landing pages, checkout opt-in, and keyword-to-join campaigns. Every opt-in includes proper consent language and double opt-in confirmation. We track opt-in rates by source so your strategist knows which channels drive the best SMS subscribers.
Yes. Our specialists create MMS campaigns with product images, promotional graphics, and GIFs inside Klaviyo. MMS messages get higher engagement than plain SMS for product launches and sales. We handle the creative sizing, file optimization, and carrier compatibility testing.
We configure quiet hours in Klaviyo based on subscriber time zones so no messages go out too early or too late. For campaign sends, we schedule around peak engagement windows. For automated flows, we set smart delays so SMS messages land during business hours even if the trigger event happens at midnight.
We use "Klaviyo" descriptively only. Klaviyo is a trademark of Klaviyo, Inc. SpecialistHQ is an independent service provider and is not affiliated with, endorsed by, or sponsored by Klaviyo, Inc.
Every Month You Don't Offer SMS Is Revenue Your Clients Aren't Capturing
Get StartedNo long-term contract. Start with 20 hours. Walk away anytime.